Kanki - North Market Square

Willie Dickerson 3 months ago

We typically have a good experience, but the food and service were a let down this visit. We chose to sit at a table in the bar area, so that we didn't have a long wait. The service started out good, but went down hill quickly after receiving our food. We drank water and our glasses remained empty for nearly 15 minutes. The food on the other hand came out looking good and we both ended up having a decent amount of burnt vegetables mixed under the rest of our food.

Martin Clemons 5 months ago

Very nice location if you're celebrating with a sizable group. Must make a reservation to get seated together but its fun and entertaining to watch your food cooked and served in real time. A++

Shannon Taylor 6 months ago

We went for lunch to celebrate my birthday. My husband told them it was my birthday but at no point was this recognized. Staff did sing and bring birthday dessert to someone at the table next to us. We were on a timeline to leave so we did not bother to address. We ordered two kids meals, which are supposed to include soup or salad, shrimp appetizer, fried rice and veggies (it’s clearly printed on the menu). None of this was served or even offered to my kids and the original bill charged us for the soups we had ordered for the kids. The server did remove the soup charge after we complained. Kids ended up eating fried rice from our plates. The food was delicious but given the poor service, we will not be returning.

EMPRESS Goddess 11 months ago

The experience here was lovely atmosphere was very welcoming It was very friendly fast service I love the way they listen and they cater to your need make you feel real special A 10 out of 10 I do recommend and I'm very picky when it comes down to my food so if I was satisfied that's a plus

Chantille Angela a year ago

My family and I had a disappointing experience at Kanki on Old Wake Forest Rd in Raleigh while celebrating my grandson’s birthday. The grill was not clean. Our party included five adults and four children, but only 3 adults ordered food. Our bill was over $250, yet our service was poor and automatic gratuity of 18% was added to our bill, removing our ability to tip based on the service actually received. The billing process was confusing, and unlike our previous five visits, we were not allowed to substitute certain meats in the combination entrées. When we spoke with the manager, she did not provide a helpful or reasonable explanation, which led two adults in our party to decide not to order at all. This lack of consistency was disappointing. The chef seemed unsure about the proper cook time for scallops—they were nearly overcooked—and he introduced himself under two different names, which added to the confusion. Some of his hibachi tricks and presentation also needed improvement. While the food itself tasted good, his responses came across as a bit sarcastic. Overall, this experience did not meet the standards we’ve come to expect from Kanki. The automatic gratuity was not ear